Absolutely! This is a beginner/intermediate ride along a mostly flat bike path, and you will be away from traffic the majority of the time. The best part is that you can customize the speed and effort of your ride – just go at your own pace and make as many stops as you like! Above all else, we want our riders to come back with beautiful photos, fun stories and big smiles all around!

The first thing to do is call us. Our phone number is listed both on your map and on your bike, and we have many staff members manning the phones throughout the day. We will do our best to assist you in getting back on the road as soon as possible! In case of an emergency, call 911 immediately and then contact us as soon as you are out of immediate danger.

By California State Law, you must be 13 years old to ride an electric bike. If you or your children look younger than 13, our staff may ask to check identification.

It all depends on how many riders show up on the day…Our guided tour is open to everyone, and we require a minimum of 4 riders for it to go ahead each day. If we do happen to have a large group, we’ll either split the group or send extra guides to help out. This ensures everyone stays safe, stays together and has a great personal experience on the tour. 

San Francisco is famous for its micro-climates, and it can get quite windy and cold on the waterfront and the Golden Gate Bridge. We recommend wearing loose, comfortable clothing with warm layers and athletic shoes. We do not have secure customer storage available at our stores, so keep in mind that you will need to take everything with you on your bike ride! Bring only the essentials - anything that can be carried in a small backpack or secured to the rack on the back of your bike.